Office of the President
Feedback Concerns and Responses
Latest Responses
Feedback received September 2024 - January 2025
Posted on: 3/13/25
CONCERN: Do you have a communication strategy for students, staff, faculty, administrators, family members and members of the local community to share their concerns about these cuts with their state representatives?
RESPONSE: Thank you for your willingness to share your concerns regarding the state budget cuts with our state representatives. We encourage you to use the talking points shared on our budget website.
CONCERN: With the amount of construction that has been completed on campus and typical wear and tear, the Bulldog Trails, specifically Bulldog Mile, sidewalk path paw print stickers are extremely worn and/or gone. Are there plans to refresh them?
RESPONSE: Thank you for your question. Yes, Wellness Services is actively working with facilities and the Print Shop to explore options to refresh the Bulldog Trail decals, with a plan to replace them this summer.
CONCERN: If our campus doesn't have an AOR, how will faculty be able to submit research proposals?
RESPONSE: The campus never experienced discontinuation of AOR, but a leadership change in the research division from 12/31/2024 to 1/2/2025. The change of AOR credential for submitting grants could not have started until the leadership personnel change in the Research and Sponsored Programs was made official (1/2/2025). AOR sign-in credential update requires communication with federal funding agencies through a process set by these agencies. It is typical that in the first week of January, business communication is slow due to staff vacations. This process is not processed in the Provost Office. No proposals were delayed in their submission in January. The AOR sign-in credential change was completed in mid-January.
CONCERN: I was wondering if a chat option can be made available for Technology Services staff/faculty support. Or an email address that we can Google Chat for quick questions.
RESPONSE: Thanks for your question! For quick answers to basic IT questions, use the Bulldog Genie chat feature on the TS Service Desk website. For more complex inquiries, kindly submit a ticket for assistance.
CONCERN: It seems that the rationale for maintaining a strict one day of remote work policy is based on some positions' heavy involvement with in-person student interactions. Could you clarify why some positions, despite not having direct interaction with students, must be in the office four days/week? Is the university willing to trust staff with two days to see how it effects the department's operations? Can it be up to the discretion of the supervisor to determine the level of student engagement per position?
RESPONSE: We recognize the value of remote work in providing flexibility and agility for our workforce. As its use grows across industries, we continue to evaluate its role. While student interactions are central to our success, in-person engagement uniquely reinforces Fresno State's core values, personal well-being, and professional fulfillment. Additionally, some collective bargaining agreements allow alternative work schedules, subject to review and approval. For more information on these, we advise you to first consult with your CBA and discuss with your supervisor.
CONCERN: Can we look into different awards for STAR Day, especially for retirees? Rather than a plaque, a suggestion would be a special cup, t-shirt or other Bulldog item that you can only get when you make the milestone years. They would be items that cannot be bought anywhere else, so they are special.
RESPONSE: Thank you for sharing your thoughts. We will work with Human Resources to explore available options and find out what alternative items the majority of staff would prefer. Any changes, if made, would take effect for next year’s STAR Day.
CONCERN: Last semester, the university budget committee members held meetings at their colleges to get ideas on how the university could save money. A lot of ideas were discussed such as renewing bids for big contracts and allowing licensed food vendors other than university catering or printshop. Would it be possible to add these to the budget status webpage with updates on whether they are being considered and the progress or a reason on why it can't be done?
RESPONSE: Thank you for your thoughtful suggestion. The university is always exploring ways to optimize resources while maintaining high-quality services and ensuring compliance with campus policies.
While the budget status webpage is not currently structured to track specific proposals from committee discussions, we recognize the value of transparency. We will take your suggestion into consideration as we continue to refine how budget-related updates are communicated.
Please feel free to reach out if you have any additional questions or input. We appreciate your engagement in the university’s financial planning efforts.